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Armand V. Feigenbaum
Armand Vallin Feigenbaum (born 1922) is an American quality control expert and businessman. He devised the concept of Total Quality Control, later known as Total Quality Management (TQM).Feigenbaum received a bachelor's degree from Union College, his master's degree from the MIT Sloan School of Management, and his Ph.D. in Economics from MIT. He was Director of Manufacturing Operations at General Electric (1958–1968), and is now President and CEO of General Systems Company of Pittsfield, Massachusetts, an engineering firm that designs and instals operational systems. Feigenbaum wrote several books and served as President of the American Society for Quality (1961–1963).
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