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Contact management
Systems that track interaction between a sales force and customers or prospects, supply chain partners, or other relationships. Functions usually include call date tracking, notes files, followup reminders, birthday or anniversary date reminders, and other methods to provide systematic ways to initiate and track interaction over time.
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- Part of Speech: noun
- Synonym(s):
- Blossary:
- Industry/Domain: Software
- Category: Supply chain
- Company:
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- Acronym-Abbreviation:
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