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Walked guests
When a hotel is overbooked and a guest room is not available for a confirmed guest, the hotel has "walk the guest" to a nearby hotel. This usually includes paying for transportation to the hotel and covering any difference in the room rate at the hotel the guest was "walked" to.
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- Part of Speech: noun
- Synonym(s):
- Blossary:
- Industry/Domain: Tourism & hospitality
- Category: Hotels
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