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CRM

Customer relationship management software.

Contributors in CRM

CRM

A point is a unit of measurement that represents the popularity of an idea. Each vote for an idea is worth ten points (promote adds 10 points and demote removes 10 points). An idea's total number of ...

Enterprise edition

Software; CRM

A Salesforce.com edition designed for larger, more complex businesses.

Related list

Software; CRM

A section of a record or other detail page that lists items related to that record. For example, the Stage History related list of an opportunity or the Open Activities related list of a case.

Person account

Software; CRM

A person account is an individual consumer with whom you do business, such as a financial services client, an online shopper, or a vacation traveler. Person accounts are applicable to organisations ...

Profile, salesforce chatter

Software; CRM

A personal page for each Salesforce.com user that includes contact information, following and followers lists, a Chatter feed, and a photo.

Product family

Software; CRM

A picklist field on products that you can customise to categorise types of products.

Lookup relationship

Software; CRM

A relationship between two records so you can associate records with each other. For example, cases have a lookup relationship with assets that lets you associate a particular asset with a case. On ...