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CRM

Customer relationship management software.

Contributors in CRM

CRM

Wildcard

Software; CRM

A character that is used in a search term to represent one or more other characters. In most Salesforce.com searches, the asterisk (*) and question mark (?) can be used as wildcards.

Territory

Software; CRM

A collection of accounts and users that generates a forecast.

Content delivery

Software; CRM

A file that has been converted into an optimised online format for distributions to leads, contacts, and colleagues.

Email template

Software; CRM

A form email that communicates a standard message, such as a welcome letter to new employees or an acknowledgement that a customer service request has been received. Email templates can be ...

Developer edition

Software; CRM

A free, fully-functional Salesforce.com organisation designed for developers to extend, integrate, and develop with the Force.com platform. Developer Edition accounts are available on ...

Package

Software; CRM

A group of Force.com components and applications that are made available to other organisations through the AppExchange. You use packages to bundle an app along with any related components so that ...

Ad group

Software; CRM

A collection of keywords and text ads that deliver a highly targeted and potent message. You create and manage your ad groups in Google AdWords.

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