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Customer management

Referring to the business of implementing models that allow companies to manage how they interact with their clients.

Contributors in Customer management

Customer management

Zero dividend preference share

Business services; Customer management

Share which receives a fixed lump sum on redemption and is not entitled to any periodic dividend.

Zero growth stock

Business services; Customer management

When a stock has a return of a definite amount until the stock reaches maturity.

Horizontal audit

Business services; Customer management

An evaluation of a given process or activity across more than one group or department within an organization. Such audits are used to gauge the effectiveness of an otherwise similar process or ...

Budgetary control

Business services; Customer management

Methodical control of an organization's operations through establishment of standards and targets regarding income and expenditure, and a continuous monitoring and adjustment of performance against ...

Qualifications of directors

Business services; Customer management

Generally no formal or special education, experience, or skill is required to qualify to hold the office of a firm's director. But if a director possesses special expertise or knowledge, he or she is ...

Qualification of signature

Business services; Customer management

Recording of the title, official capacity, and address of the person(s) signing a document.

Quadruple indemnity

Business services; Customer management

A form similar to double indemnity, which covers multiple indemnity.

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