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Article manager
Salesforce.com uses the term article manager to represent a specific type of user. Article managers can access the Article Management tab to create, edit, assign, publish, archive, and delete articles. Article managers are sometimes referred to as knowledge managers. Article managers require the “Manage Articles” user permission in their user profiles. The Article Management tab is not visible to users without “Manage Articles.”
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- Part of Speech: noun
- Synonym(s):
- Blossary:
- Industry/Domain: Software
- Category: CRM
- Company: Salesforce
- Product: Salesforce CRM
- Acronym-Abbreviation:
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