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Case

Detailed description of a customer’s feedback, problem, or question. Used to track and solve your customers’ issues.

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Related terms

case
Internet; Internet communication

The housing for the computer. Also refers to the format of a letter, as in whether a letter is uppercase (capitalized) or lowercase (not capitalized).

on the case
Language; Idioms

If someone is on the case, they are dealing with a problem.

casing
Automotive; Automobile

(1) The outside shell of something such as the shell of an alternator or starter motor. (2) The tire casing.

case
Language; Grammar

Form of a pronoun based on its relationship to other words in the sentence; case can be subjective, objective or possessive.

case
Printing & publishing; Publishing

Covers and spine that, as a unit, enclose the pages of a casebound book.

customer
Software; CRM

Refers to a person that has made a payment for a product of any type. That could include a single booking or a membership.

bidirectional language support
Software; CRM

In a computer program or system, compatibility with both right-to-left and left-to-right reading languages.

read only
Software; CRM

One of the standard profiles to which a user can be assigned. Read Only users can view and report on information based on their role in the organization. (That is, if the Read ...

administrator (system administrator)
Software; CRM

One or more individuals in your organization who can configure and customize the application. Users assigned to the System Administrator profile have administrator privileges.

solution manager
Software; CRM

One or more individuals in your organization who can review, edit, publish, and delete solutions. Typically, these individuals are product experts with excellent written ...

opportunities
Software; CRM

Opportunities track your sales and pending deals.

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