Home > Terms > English, UK (UE) > Computer-telephony integration (CTI)
Computer-telephony integration (CTI)
The linkage between a telephone system and a computer that facilitates incoming- and outgoing-call handling and control.
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- Part of Speech: noun
- Synonym(s):
- Blossary:
- Industry/Domain: Software
- Category: CRM
- Company: Salesforce
- Product: Salesforce CRM
- Acronym-Abbreviation:
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