Delighter

Delighter

A feature of a product or service that a customer does not expect to receive but that gives pleasure to the customer when received. Also called an "exciter."

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Industry/Domain: Quality management
Category: Six Sigma
Organization: ASQ
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Industry/Domain: Sporting goods Category: Exercise equipment

Shell suit

A shell suit is a derivate of the tracksuit. It became popular in the late 80's (among the hip hop environment). Shell suits are made of triacetate ...