Front office

Front office

An office usually situated in the lobby, always located inside the main entrance, whose primary function is to control the sale of guest rooms, provide keys, mail, information service for guests, maintain guest accounts, render bills, receive payments as well as providing information to other departments within the hotel.

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Part of Speech: noun
Synonym(s):
Blossary:
Industry/Domain: Travel; Tourism & hospitality
Category: Hotels
Company:
Product:
Acronym-Abbreviation:

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Related terms

front office

Tourism & hospitality; Hotels

An office usually situated in the lobby, always located inside the main entrance, whose primary function is to control the sale of guest rooms, provide keys, mail, information ...

front office

Travel; Tourism & hospitality; Hotels

An office usually situated in the lobby, always located inside the main entrance, whose primary function is to control the sale of guest rooms, provide keys, mail, information ...

front office

Convention; Conferences

The office situated in the hotel lobby, the main functions of which are: 1) control and sale of sleeping rooms; 2) providing key, mail and information service for guests; 3) ...

front office

Financial services; General Finance

Refers to revenue generating sales personnel in a brokerage, insurance, or other financial services operation.

front office

Software; Supply chain

The functions of an organization that interact on a daily or normal basis with outside entities such as customers and prospects.

front office manager

Professional careers; Occupational titles

A professional who coordinates front-office activities of hotel or motel and resolves problems arising from guests' complaints, reservation and room assignment activities, and ...

star ratings

Tourism & hospitality; Travel; Hotels; Hotels

A system to rank hotels based on the quality of facility and service. The star ratings are 1 through 5 with a five start hotel being the best, or a luxury hotel. There is no ...

morning call

Tourism & hospitality; Travel; Hotels; Hotels

A morning call is a call that the hotel gives you in the morning to help you wake up. Most English speakers would say it is a wake up call.

Atlantis Resort (Dubai)

Travel; Hotels

Dubai has purchased the famous Atlantis resort that was once owned by Kerzner International Holdings, Ltd. The resort, located atop Dubai's palm-shaped island (Palm al Jumeira), ...

registration card

Tourism & hospitality; Hotels

A form on which arriving guests record their names, addresses, and other details including mode of transportation used, nationality, purpose of visit (usually business or ...

press/publicity release

Tourism & hospitality; Hotels

A news article or feature story written by the subject of the story for delivery and potential placement in the media.

person trip visit

Tourism & hospitality; Hotels

Every time a person travels more than 100 miles (round-trip) in a day or stays overnight away from their primary domicile, whether for business or leisure purposes, they make one ...

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