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Ombudsman
An ombudsman is an individual who assists enrollees in resolving problems they may have with their MCO/PHP. An ombudsman is a neutral party who works with the enrollee, the MCO/PHP, and the provider (as appropriate) to resolve individual enrollee problems.
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- Part of Speech: noun
- Synonym(s):
- Blossary:
- Industry/Domain: Insurance
- Category: Medicare & Medicaid
- Company: Centers for Medicare & Medicaid Services
- Product:
- Acronym-Abbreviation:
Other Languages:
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