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Overbooking
A situation in which more room reservations have been taken by a hotel than what the hotel is able to accommodate. Hotels that use overbooking as a policy are increasingly being targeted by tour wholesalers and operators in an attempt to better control and minimise the serious adverse marketing effects which overbooking has for all stakeholders.
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- Part of Speech: noun
- Synonym(s):
- Blossary:
- Industry/Domain: Tourism & hospitality
- Category: Hotels
- Company:
- Product:
- Acronym-Abbreviation:
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