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Home > Terms > English, UK (UE) > Quality function deployment (QFD)
Quality function deployment (QFD)
An overall methodology that begins in the design process and attempts to map the customer-defined expectation and definition of quality into the processes and parameters that will fulfil them. It integrates customer interview and market research techniques with internal cross-functional evaluations of the requirements.
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- Part of Speech: noun
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- Industry/Domain: Software
- Category: Supply chain
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