Business process outsourcing (BPO)

Business process outsourcing (BPO)

The use outside firms to complete specific business functions such as human resources, finance, legal etc.

Industry: Outsourcing & offshoring

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Business process outsourcing (BPO)

Voice outsourcing

Outsourcing & offshoring; Business process outsourcing (BPO)

Transfer of voice-based tasks or call centre functions (customer support, telemarketing, etc. ) to a service provider.

Last-in, first-out (LIFO)

Outsourcing & offshoring; Business process outsourcing (BPO)

A rule that applies to the sale of part of a group of similar items in an inventory that assumes the last ones acquired were the first ones sold. This is important if the items in the group were ...

Service level

Outsourcing & offshoring; Business process outsourcing (BPO)

Pertains to the level of performance or extent to which the service provider satisfies the buyer's requirements.

Designation for websites that are either authoritative hub for a given subject or popular content driven sites (like Yahoo) that people use as their homepage. Most portals offer significant content ...

Job posting

Outsourcing & offshoring; Business process outsourcing (BPO)

Document used to recruit candidates for a vacant position; e.g., job duties and qualifications, candidate screening methods and the terms and conditions of employment.