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key performance indicator(KPI)
A predefined measure that is used to track performance of a strategic goal, objective, plan, initiative, or business process. A KPI is evaluated against a target. An explicit and measurable value taken directly from a data source. Key performance indicators (KPIs) are used to measure performance in a specific area, for example, revenue per customer.
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- Part of Speech: noun
- Synonym(s):
- Blossary: User Experience Glossary
- Industry/Domain: Quality management
- Category: Six Sigma
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