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CRM

Customer relationship management software.

Contributors in CRM

CRM

Partner role

Software; CRM

Selection for an account on the Partners related list of an individual account or opportunity that specifies the role that the account has in related sales deals.

Picklist

Software; CRM

Selection list of options available for specific fields in a Salesforce.com object, for example, the Industry field for accounts. Users can choose a single value from a list of options rather than ...

Picklist (multi-select)

Software; CRM

Selection list of options available for specific fields in a Salesforce.com object. Multi-select picklists allow users to choose one or more values. Users can choose a value by double clicking on it, ...

Picklist values

Software; CRM

Selections displayed in drop-down lists for particular fields. Some values come predefined, and other values can be changed or defined by an administrator.

Service contract

Software; CRM

Service contracts are agreements between you and your customers for a type of customer support. Service contracts can represent different kinds of customer support, such as warranties, subscriptions, ...

Field-level security

Software; CRM

Settings that determine whether fields are hidden, visible, read only, or editable for users based on their profiles. Available in Enterprise, Unlimited, and Developer Editions only.

Package publication

Software; CRM

Publishing your package makes it publicly available on AppExchange. Apps can be found under specific categories and by doing a search for keywords.

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