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CRM

Customer relationship management software.

Contributors in CRM

CRM

Function

Software; CRM

Built-in formulas that you can customise with input parameters. For example, the DATE function creates a date field type from a given year, month, and day.

Pipeline

Software; CRM

Calculated amount of open opportunities that have a close date within the quarter. Displays on forecast detail and edit pages. For managers, this amount includes open opportunities for them and their ...

Field-level help

Software; CRM

Custom help text that you can provide for any standard or custom field. It displays when users hover a mouse over the help icon adjacent to that field.

Relationship group

Software; CRM

Custom object records used to store collections of accounts.

Standard price book

Software; CRM

Automatically generated price book containing all your products and their standard prices.

Sharing model

Software; CRM

Behaviour defined by your administrator that determines default access by users to different types of records.

Sidebar

Software; CRM

Column appearing on the left side of each page that provides links to search, recent items, and other resources.

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