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Electronic communication using one of the accepted protocols.
Industry: Software
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Event triggered email
Software; Email
Pre-programmed messages sent automatically based on an event such as a date or anniversary.
Ezine (also e-zine)
Software; Email
Another name for email newsletter, adapted from electronic-zine or electronic magazine.
False positive
Software; Email
A legitimate message mistakenly rejected or filtered as spam, either by an ISP or a recipient's anti-spam program. The more stringent an anti-spam program, the higher the false-positive rate.
Welcome message
Software; Email
Message sent automatically to new list members as soon as their email addresses are added successfully.
Feedback loop (FBL)
Software; Email
Information provided by a variety of ISPs about which subscribers are making your email as spam, as well as overall insight into your reputation with that ISP.