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Six Sigma

Originally developed by Motorola in 1986, Six Sigma is quality management method that helps organizations to improve the capability of their business processes. This increase in performance and decrease in process variation lead to defect reduction and improvement in profits, employee morale and quality of products or services.

Contributors in Six Sigma

Six Sigma

Highly accelerated life test (HALT)

Quality management; Six Sigma

A process for uncovering design defects and weaknesses in electronic and mechanical assemblies using a vibration system combined with rapid high and low temperature changes. The purpose of HALT is to ...

Gauge repeatability and reproducibility (GR&R)

Quality management; Six Sigma

The evaluation of a gauging instrument's accuracy by determining whether its measurements are repeatable (there is close agreement among a number of consecutive measurements of the output for the ...

National Institute of Standards and Technology (NIST)

Quality management; Six Sigma

An agency of the U.S. Department of Commerce that develops and promotes measurements, standards and technology, and manages the Malcolm Baldrige National Quality Award.

Business process reengineering (BPR)

Quality management; Six Sigma

The concentration on improving business processes to deliver outputs that will achieve results meeting the firm's objectives, priorities and mission.

Complaint tracking

Quality management; Six Sigma

Collecting data, disseminating them to appropriate persons for resolution, monitoring complaint resolution progress and communicating results.

American Society for Quality Control (ASQC)

Quality management; Six Sigma

Name of ASQ from 1946 through the middle of 1997, when the name was changed to ASQ.

Job instruction

Quality management; Six Sigma

Quality system documentation that describes work conducted in one function in a company, such as setup, inspection, rework or operator.

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