Sales

Sales

Sales is the process of selling goods or services. The process begins with the request to buy by a customer or a offer to sell by a seller. Then follows the payment and change of title.

Industry: Professional careers

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Sales

Performance risk

Professional careers; Sales

Concern in the buyer's mind that the product being considered for purchase will not work efficiently, also called functional risk, see risk.

Social risk

Professional careers; Sales

Concern or uncertainty in the buyer's mind that the purchase of the product under consideration will not be approved of by others, see risk.

Credit terms

Professional careers; Sales

Conditions negotiated between seller and buyer relating to the time within which the buyer is obliged to pay for the products purchased and any discounts to be allowed by the seller for earlier ...

Customer service characterised by a low level of personal contact with customers, low-touch customer service is primarily automated or provided by vending machines, such as automatic telling machines ...

High-touch service

Professional careers; Sales

Customer service that is characterised by a high level of personal contact with customers, as opposed to "low-touch" customer service which is provided by vending machines, self-service counters, ...

Order generation costs

Professional careers; Sales

Costs associated with obtaining orders - advertising, personal selling and sales promotion.

Logistical costs

Professional careers; Sales

Costs involved in the acquisition and transportation of materials required for production, and for the storage, handling, and shipment of finished goods to customers.